At iTwist, we believe that every SMS our customers send is important and cannot go wrong. Therefore, to guarantee the satisfaction and quality of the service. We are happy to refund the full amount of SMS purchased by the customer within 100 days from the date of payment.

The refund method will depend on the payment method purchased for the SMS service.

1. Customers who pay by credit card ITWISS will refund to the credit card that made the purchase.
2. Customers on behalf of the company iTwist will issue refunds to a bank account on behalf of the purchase company.